A Self-Contained Method of Evaluating Patient Dissatisfaction in General Practice
STEVEN, I D; DOUGLAS, R M; Department of Community Medicine, University of AdelaideGPO Box 498, Adelaide, South Australia 5001, Australia
Журнал:
Family Practice
Дата:
1986
Аннотация:
A method is described which enables patient dissatisfaction to be measured in a consecutive sample of adults attending for consultation in general practice. The method has been found to be practicable and acceptable, both to patients and doctors and to yield results which are both consistent and useful to the doctor in structuring his practice.
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