A Communication-Based Model of a Small-Group Dysfunction
Stohl, Cynthia; Schell, Susan, E.; Stohl, Cynthia, Purdue University; Schell, Susan, E., Purdue University
Журнал:
Management Communication Quarterly
Дата:
1991
Аннотация:
This article presents an initial formulation of a dysfunctional group dynamic, the farrago. Farrago, literally meaning mixed fodder for cattle, figuratively is used to describe a medley or a confused group. It was decided to call our focal actor a farrago because (a) interactions with this type of problematic person often result in confusion as to responsibilities, group tasks, decision-making procedures, and so on, and (b) these interactions cause the group itself to become confused. In this model, the interplay between the focal actor and other group members mutually creates and evokes multiple inhibiting influences associated with interaction norms, authority relations, status distribution, and so on. Two types of antecedent conditions-habits of individuals (interpretive omnipotence, heroic stance, and undifferentiated passion) and properties of systems (weak socialization practices, high task interdependence, participatory decision making, and ambiguity of rules)-are identified. The interactional dynamics posited to constitute and sustain the farrago are presented and three types of interventions are discussed.
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