Автор |
Marshall, Alicia, A. |
Автор |
Stohl, Cynthia |
Дата выпуска |
1993 |
dc.description |
A primary advantage of employee involvement groups is assumed to be the development of knowledgeable workers who are better performers. Little research, however, has explored the processes by which involvement in participatory groups is related to the acquisition of organizational knowledge. This study, of a manufacturing plant using a sociotechnical system design, hypothesized that two factors (involvement in the communication system and leadership experience) directly influence the level of workers' knowledge. Surprisingly, involvement in the overall communication system did not contribute to the degree to which workers were informed about specific production and organizational issues. However, the development of strong links with managers was associated with the acquisition of organizational knowledge. Furthermore, the data indicated that hourly workers' leadership experience was associated with greater level of knowledge. The implications of these findings for participatory designs are discussed. |
Издатель |
SAGE PERIODICALS PRESS |
Название |
Being “in the Know” in a Participative Management System |
Тип |
Journal Article |
DOI |
10.1177/0893318993006004002 |
Print ISSN |
0893-3189 |
Журнал |
Management Communication Quarterly |
Том |
6 |
Первая страница |
372 |
Последняя страница |
404 |
Аффилиация |
Marshall, Alicia, A., Michigan State University |
Аффилиация |
Stohl, Cynthia, Purdue University |
Выпуск |
4 |
Библиографическая ссылка |
Albrecht, T.L. (1979). The role of communication in perceptions of organizational climate. In D. Nimmo (Ed.), Communication yearbook 3 (pp. 343-357). New Brunswick, NJ: Transaction Books. |
Библиографическая ссылка |
Alutto, J. A., & Acito, F. (1974). Decisional participation and sources of job satisfaction: A study of manufacturing personnel. Academy of Management Journal, 17, 485-496. |
Библиографическая ссылка |
Anthony, W.P. (1978). Participative management. Reading, MA: Addison-Wesley. |
Библиографическая ссылка |
Bartlett, J. B. (1983). Success and failure in quality circles: A study of 25 companies. Cambridge, MA: Employment Relations Resource Center. |
Библиографическая ссылка |
Berkowitz, S. (1982). An introduction to structural analysis: The network approach to social research. Toronto: Butterworths. |
Библиографическая ссылка |
Brass, D. J. (1985). Mens' and womens' networks: A study of interaction patterns and influence in an organization. Academy of Management Journal, 28, 327-343. |
Библиографическая ссылка |
Coch, L., & French, J.R.P., Jr. (1948). Overcoming resistance to change. Human Relations, 1, 512-532. |
Библиографическая ссылка |
Cotton, J.L., Vollrath, D.A., Froggatt, K.L., Lengnick-Hall, M.L., & Jennings, K.R. (1988). Employee participation: Diverse forms and different outcomes. Academy of Management Review, 13, 8-22. |
Библиографическая ссылка |
Cummings, T.G. (1978). Self-regulating work groups: A socio-technical synthesis. Academy of Management Journal, 3, 625-634. |
Библиографическая ссылка |
Cummings, T. G., & Srivastva, S. (1977). Management of work: A socio-technical systems approach. Kent, OH: Comparative Administration Research Institute of Kent State University. |
Библиографическая ссылка |
Duncan, R., & Weiss, A. (1979). Organizational learning: Implications for organizational design. In B. M. Staw (Ed.), Research in organizational behavior (Vol. 1, pp. 75-123). Greenwich, CT: JAI. |
Библиографическая ссылка |
Eisenberg, E. M., Monge, P. R., & Miller, K. I. (1983). Involvement in communication networks as a predictor of organizational commitment. Human Communication Research, 10, 179-201. |
Библиографическая ссылка |
Frost, C. H., Wakely, J. H., & Ruh, R. A. (1974). The Scanlon plan for organization development: Identity, participation, and equity. East Lansing: Michigan State University Press. |
Библиографическая ссылка |
Granovetter, M.S. (1983). The strength of weak ties: A network theory revisited. In R. Collins (Ed.), Sociological theory (pp. 210-233). San Francisco, CA: Jossey-Bass. |
Библиографическая ссылка |
Hunter, J.E. (1983). A causal analysis of cognitive ability, job knowledge, job performance, and supervisory ratings. In F. Landy, S. Zedeck, & J. Cleveland (Eds.), Performance measurement and theory (pp. 257-266). Hillsdale, NJ: Lawrence Erlbaum. |
Библиографическая ссылка |
Ivancevich, J.M. (1979). An analysis of participation in decision making among project engineers. Academy of Management Journal, 22, 253-269. |
Библиографическая ссылка |
Jablin, F.M. (1980). Organizational theory and research: An overview of communication climate and network research. In D. Nimmo (Ed.), Communication yearbook 4 (pp. 327-347). New Brunswick, NJ: Transaction Books. |
Библиографическая ссылка |
Jablin, F. M., & Krone, K. J. (1987). Organizational assimilation. In C. Berger & S. H. Chaffee (Eds.), Handbook of communication science (pp. 711-746). Newbury Park, CA: Sage. |
Библиографическая ссылка |
Jackson, S.E. (1983). Participation in decision making as a strategy for reducing job-related strain. Journal of Applied Psychology, 68, 3-19. |
Библиографическая ссылка |
James, L., & Jones, A. (1976). Organizational structure: A review of structural dimensions and their relationships with individual attitudes and behaviors. Organizational Behavior and Human Performance, 16, 74-113. |
Библиографическая ссылка |
Jenkins, G. D., & Lawler, E. E. (1981). Impact of employee participation in pay plan development. Organizational Behavior and Human Performance, 28, 111-128. |
Библиографическая ссылка |
Kanter, R.M. (1977). Men and women of the corporation. New York: Basic Books. |
Библиографическая ссылка |
Kanter, R.M. (1983). The changemasters. New York: Touchstone Books. |
Библиографическая ссылка |
Kanter, R.M. (1987). Human resource management in action. Human Resource Management, 26, 257-263. |
Библиографическая ссылка |
Kolodny, H., Johnston, C., & Jeffery, W. (1983). Job design and sociotechnical systems. Ottawa, Ontario: Publications Distribution Centre, Labour Canada. |
Библиографическая ссылка |
Latham, G. P., & Marshall, H. A. (1982). The effects of self-set, participatively-set, and assigned goals on the performance of government employees. Personnel Psychology, 35, 399-404. |
Библиографическая ссылка |
Lawler, E.E. (1986). High involvement management: Participative strategies for improving organizational performance. San Francisco, CA: Jossey-Bass. |
Библиографическая ссылка |
Lawler, E.E., & Hackman, J.R. (1969). Impact of employee participation in the development of pay incentive plans: A field experiment. Journal of Applied Psychology, 53, 467-471. |
Библиографическая ссылка |
Levitt, B., & March, J.G. (1988). Organizational learning. Annual Review of Sociology, 14, 319-340. |
Библиографическая ссылка |
Locke, E. A., & Schweiger, D.M. (1979). Participation in decision making: One more look. In B. M. Staw (Ed.), Research in organizational behavior (Vol. 1, pp. 265-339). Greenwich, CT: JAI. |
Библиографическая ссылка |
Manz, C. C., & Sims, H. P., Jr. (1980). Self-management as a substitute for leadership: A social learning theory perspective. Academy of Management Review, 5, 361-367. |
Библиографическая ссылка |
Manz, C. C., & Sims, H. P., Jr. (1984). Searching for the “unleader”: Organizational member views on leading self-managed groups. Human Relations, 37, 409-424. |
Библиографическая ссылка |
Manz, C. C., & Sims, H. P., Jr. (1987). Leading workers to lead themselves: The external leadership of self-managing work teams. Administrative Science Quarterly, 32, 106-128. |
Библиографическая ссылка |
Melcher, A.J. (1976). Participation: A critical review of research findings. Human Resource Management, 15, 12-21. |
Библиографическая ссылка |
Miller, K.I. (1985). A system of participation and allocation preferences in organizations. Unpublished doctoral dissertation, University of Southern California, Los Angeles. |
Библиографическая ссылка |
Miller, K.I., & Monge, P.R. (1986). Participation, satisfaction, and productivity: A metaanalytic review. Academy of Management Journal, 29, 727-753. |
Библиографическая ссылка |
Moch, M.K. (1980). Job involvement, internal motivation, and employees' integration into networks of work relationships. Organizational Behavior and Human Performance, 25, 15-31. |
Библиографическая ссылка |
Monge, P.R., & Eisenberg, E. M. (1987). Emergent communication networks. In F. M. Jablin, L.L. Putnam, K.H. Roberts, & L.W. Porter (Eds.), Handbook of organizational communication: An interdisciplinary perspective (pp. 304-342). Beverly Hills, CA: Sage. |
Библиографическая ссылка |
Parker, M., & Slaughter, J. (1988). Choosing sides: Unions and the team concept. Boston: Southend. |
Библиографическая ссылка |
Richards, W.D., Jr. (1985). Data, models, and assumptions in network analysis. In R. D. McPhee & P.K. Tompkins (Eds.), Organizational communication: Traditional themes and new directions (pp. 109-128). Beverly Hills, CA: Sage. |
Библиографическая ссылка |
Richards, W.D., Jr., & Rice, R.E. (1981). The NEGOPY netowrk analysis program. Social Networks, 3, 215-223. |
Библиографическая ссылка |
Roberts, K.H., & O'Reilly, C.A., III. (1979). Some correlates of communication roles in organizations. Academy of Management Journal, 22, 42-57. |
Библиографическая ссылка |
Robson, M. (1982). Quality circles: A practical guide. Aldershots, England: Gower. |
Библиографическая ссылка |
Rogers, E.M., & Kincaid, D.L. (1981). Communication networks: Toward a new paradigm for research. New York: Free Press. |
Библиографическая ссылка |
Schmidt, F.L., Hunter, J.E., & Outerbridge, A.N. (1986). Impact of job experience and ability on job knowledge, work sample performance, and supervisory ratings of job performance. Journal of Applied Psychology, 71, 432-439. |
Библиографическая ссылка |
Sherman, J. D., Smith, H., & Mansfield, E. R. (1986). The impact of emergent network structure on organizational socialization. Journal of Applied Behavioral Science, 22, 53-63. |
Библиографическая ссылка |
Starbuck, W. H., & Dutton, J. M. (1973). Designing adaptive organizations. Journal of Business Policy, 3, 21-28. |
Библиографическая ссылка |
Stinchcombe, A.L. (1990). Information and organizations. Berkeley: University of California Press. |
Библиографическая ссылка |
Stohl, C. (1984). Quality circles and the quality of communication. Transactions of the International Association of Quality Circles, 6, 157-162. |
Библиографическая ссылка |
Stohl, C. (1986). Quality circles and changing patterns of communication. In M. L. McLaughlin (Ed.), Communication yearbook 9 (pp. 511-531). Beverly Hills, CA: Sage. |
Библиографическая ссылка |
Stohl, C. (1987). Bridging the parallel organization: A study of quality circle effectiveness. In M.L. McLaughlin (Ed.), Communication yearbook 10 (pp. 416-430). Beverly Hills, CA: Sage. |
Библиографическая ссылка |
Stohl, C., & Coombs, W.T. (1988). Cooperation or cooptation: An analysis of quality circle training manuals. Management Communication Quarterly, 2, 63-89. |
Библиографическая ссылка |
Stohl, C., & Wilson, A.A. (1987). Socialization, optimization, and network development: A preliminary investigation. Paper presented at the annual meeting of the International Communication Association, Montreal, Canada. |
Библиографическая ссылка |
Sussman, G. I. (1976). Autonomy at work: A sociotechnical analysis of participative management. New York: Praeger. |
Библиографическая ссылка |
Thompson, P. (1982). Quality circles: How to make them work in America. New York: Amacom. |
Библиографическая ссылка |
Wagner, J.A., III, & Gooding, R.Z. (1987). Longitudinal trends in American research on the outcomes of participation: Effects of social issues, methods propensities, and social attitudes on published findings. Administrative Science Quarterly, 32, 241-262. |
Библиографическая ссылка |
Wall, T.D., & Lischeron, J.A. (1977). The meaning of participation and an introduction to the empirical investigations. In T.D. Wall & J.A. Lischeron (Eds.), Worker participation: A critique of the literature and some fresh evidence (pp. 36-160). New York: McGraw-Hill. |
Библиографическая ссылка |
Weber, M. (1947). The theory of social and economic organization. New York: Free Press. |
Библиографическая ссылка |
Wilson, A.A. (1990). Participating in a participative management system: The role of active participation, organizational knowledge, and individual motivation in employee satisfaction and performance. Unpublished doctoral dissertation, Purdue University, West Lafayette, IN. |