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Автор Mamman, Aminu
Дата выпуска 1996
dc.description This paper attempts to identify some of the key variables that can impinge on employee interaction adjustment in a diverse workforce. For the sake of convenience, these variables are categorized as primary, secondary and mediat ing variables. Primary variables are the major characteristics of an employee that distinguish him/her from other members of the organization. They pertain to characteristics which cannot be easily changed or manipulated (e.g. disabil ity, culture, race, gender). Secondary variables encompass other aspects of an employee's background that can also help in defining his/her 'identity' in the eyes of the members of the organization (e.g. intonation) and his/her psycholo gical disposition (e.g. cognition, personality). The effect of primary and sec ondary variables on a diverse employee's interaction adjustment is mediated by situational factors (e.g. the intensity and frequency of the dominant group's attitudes), interaction strategies and organizational factors (e.g. policy on diversity).
Издатель Sage Publications
Тема Descriptors: workforce diversity
Тема managing diversity
Тема multicultural workplace
Название A Diverse Employee in a Changing Workplace
Тип Journal Article
DOI 10.1177/017084069601700305
Print ISSN 0170-8406
Журнал Organization Studies
Том 17
Первая страница 449
Последняя страница 477
Аффилиация Mamman, Aminu, Graduate School of Business, Northern Territory University, Casuarina, Australia
Выпуск 3
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