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Автор Hogge, James, H.
Автор Fellendorf, George, W.
Автор Moore, John, W.
Автор Wuescher, Les
Дата выпуска 1979
dc.description Drawing on social judgment theory for its theoretical underpinnings, this article presents a method for combining several descriptive indicators to yield an aggregated single summative index of the overall quality of the services received by clients in a service delivery system or program. The method described is based on the judgments of an evaluative panel and can be applied to a wide variety of populations and types of services. The delivery service index itself can be used as a dependent variable in analyses of variance or employed in correlational studies.
Издатель Sage Publications
Название A Delivery Service Index
Тип Other
DOI 10.1177/0193841X7900300408
Print ISSN 0193-841X
Журнал Evaluation Review
Том 3
Первая страница 643
Последняя страница 660
Аффилиация Hogge, James, H., George Peabody College for Teachers of Vanderbilt University
Аффилиация Fellendorf, George, W., Hearing, Educational Aid and Research Foundation, Inc.
Аффилиация Moore, John, W., Belmont College
Аффилиация Wuescher, Les, George Peabody College for Teachers of Vanderbilt University
Выпуск 4
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