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Автор Leventhal, Richard C.
Дата выпуска 1992
dc.description In one community, 175 aging persons (44 HMO and 132 private medical care patients) completed a 20-item scale that measured satisfaction with medical care. Data on demographics, health care utilization, and self-assessed health status were collected to determine whether these variables would relate to HMO membership. Satisfaction scores were compared between HMO and private care medical groups by multivariate analysis of variance. Satisfaction with the doctor-patient relationship and convenience of care was higher in the private medical care group, whereas satisfaction with cost was higher in the HMO group. Furthermore, the HMO group evaluated private medical care and HMO care similarly. The private medical care group rated HMO care less favorably. Additional comments reveal specific areas of satisfaction/dissatisfaction.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название HMO versus Private Care Medical Systems
Тип research-article
DOI 10.1300/J026v09n03_07
Electronic ISSN 1545-0864
Print ISSN 0735-9683
Журнал Health Marketing Quarterly
Том 9
Первая страница 51
Последняя страница 66
Аффилиация Leventhal, Richard C.; Professor of Marketing, Department of Marketing, Metropolitan State College, Denver, CO, 80217-3362
Выпуск 3-4

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