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Автор Belonax, Joseph J.
Автор Aaby, Nils Erik
Дата выпуска 1990
dc.description Deregulation has created a very competitive financial services industry. Of particular concern to the dominant banking sector has been the growth in the quantity and quality of credit union members. In an effort to understand thrs trend, this paper seeks to identify which determinant attributes in the financial institutional ,choice process significantly discriminates bank patrons from credit union members. Factor scores generated by a Principal-axis factor analysis of eighteen determinant attributes are used as input into a Multiple Discriminant Analysis. Results indicate that three factors significantly discriminate bank patrons from credit union members. Implications for credit union marketing managers is discussed.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Credit Union Determinant Attributes as Discriminating Factors in the Consumer's Financial Institution Choice Process
Тип research-article
DOI 10.1300/J090v05n02_07
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 5
Первая страница 77
Последняя страница 90
Аффилиация Belonax, Joseph J.; Professor of Marketing, Department of Marketing, Haworth College of Business, Western Michigan University, Kalamazoo, MI, 49008-3812
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