Empirical Evidence on the Relationship Between Marketing Effort and Deposit Share in the Retail Banking Industry
Henthorne, Tony L; Reidenbach, Eric R.; Henthorne, Tony L; Dept of Mgmt and Marketing, University of Southern Mississippi, Hattiesburg, MS, 39406
Журнал:
Journal of Professional Services Marketing
Дата:
1990
Аннотация:
This research examines the relationship between de- posit share and the various marketin effort components utilized in retail banking. This exploratory wor f focuses on one market in an effort to provide insight and direction for future research. The find- ings suggest that funds expended on distribution have the greatest impact on deposit share followed by expenditures on promotion and service, respectively. Additionally, ev~dence was found to support the argument of increasing returns to scale.
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