Автор |
Javalgi, Rajshekhar G |
Автор |
Belonax, Joseph J. |
Автор |
Robinson, Ann M. |
Дата выпуска |
1991 |
dc.description |
Mature consumers are becoming the object of increasing interest and importance to both researchers and professionals in the financial services industry. This paper, using a segmentation approach, seeks to understand these consumers with regard to the decision processes underlying their choice of financial services and financial service institutions. The findings suggest that mature consumers are not homogeneous with respect to the types of services they consider important and their choice criteria. The segmental approach provides unique opportunities for designing differentiated appeals and in obtaining a profitable market position. |
Формат |
application.pdf |
Издатель |
Taylor & Francis Group |
Копирайт |
Copyright Taylor and Francis Group, LLC |
Название |
Mature Consumers in the Financial Services Marketplace - Potential Market Segments |
Тип |
research-article |
DOI |
10.1300/J090v06n01_09 |
Print ISSN |
0748-4623 |
Журнал |
Journal of Professional Services Marketing |
Том |
6 |
Первая страница |
81 |
Последняя страница |
107 |
Аффилиация |
Javalgi, Rajshekhar G; Associate Professor of Marketing, Cleveland State University, Cleveland, OH, 44115 |
Аффилиация |
Belonax, Joseph J.; Associate Professor of Marketing, Western Michigan University, Kalamazoo, MI, 49008 |
Аффилиация |
Robinson, Ann M.; Vice President, First Wisconsin National Bank, Milwaukee, WI |
Выпуск |
1 |