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Автор Javalgi, Rajshekhar G
Автор Belonax, Joseph J.
Автор Robinson, Ann M.
Дата выпуска 1991
dc.description Mature consumers are becoming the object of increasing interest and importance to both researchers and professionals in the financial services industry. This paper, using a segmentation approach, seeks to understand these consumers with regard to the decision processes underlying their choice of financial services and financial service institutions. The findings suggest that mature consumers are not homogeneous with respect to the types of services they consider important and their choice criteria. The segmental approach provides unique opportunities for designing differentiated appeals and in obtaining a profitable market position.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Mature Consumers in the Financial Services Marketplace - Potential Market Segments
Тип research-article
DOI 10.1300/J090v06n01_09
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 6
Первая страница 81
Последняя страница 107
Аффилиация Javalgi, Rajshekhar G; Associate Professor of Marketing, Cleveland State University, Cleveland, OH, 44115
Аффилиация Belonax, Joseph J.; Associate Professor of Marketing, Western Michigan University, Kalamazoo, MI, 49008
Аффилиация Robinson, Ann M.; Vice President, First Wisconsin National Bank, Milwaukee, WI
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