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Автор Onkvisit, Sak
Автор Shaw, John J.
Дата выпуска 1991
dc.description Marketing literature contains a great deal of discussion on the fact that services are uniquely different from physical products. This perspective should be carefully and systematically examined. Several assumptions related to the characteristics of services are questionable, and the various generalizations warrant a critical evaluation. Without a fresh approach to the study of services marketing, the strategic implications are indistinct and obscure.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название MARKETING THEORIES, MODELS AND GENERAL ISSUES
Тип research-article
DOI 10.1300/J090v07n02_02
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 7
Первая страница 3
Последняя страница 17
Аффилиация Onkvisit, Sak; Professor of Marketing, San Jose State University
Выпуск 2

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