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Автор Thistlethwaite, Paul C.
Автор Finlay, Jim
Дата выпуска 1993
dc.description A study of 658 retired persons provided information on the characteristics most desired in retirement centers. Their current leisure time activities were also asked. The study was conducted for the management of a retirement center. This article focuses on the effectiveness of three treatments designed to enhance the response rate to the mailed questionnaire. The combination of the three factors produced response rates from 18% to 47%. The most effective approach focused on the lack of an offer of results, using an altruistic appeal and not encouraging persons to complete the demographics section.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название The Impact of Selected Mail Response Enhancement Techniques on Surveys of the Mature Market
Тип research-article
DOI 10.1300/J090v08n02_23
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 8
Первая страница 269
Последняя страница 276
Аффилиация Thistlethwaite, Paul C.; Professor, Department of Marketing, Western Illinois University, Macomb, IL, 61455
Аффилиация Finlay, Jim; Associate Professor, Department of Marketing, Western Illinois University, Macomb, IL, 61455
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