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Автор Turley, L. W.
Автор Cabaniss, Roy F.
Дата выпуска 1995
dc.description ABSTRACTThis study extends the price recall literature into the service sector. The authors surveyed 169 adults and asked them to recall the last price they paid for nine commonly purchased services. The findings indicate that most consumers (53%) cannot recall the last price they paid, 13% had an inaccurate price memory, and 34% remembered an accurate price. The findings also indicate that the ability to recall a price, and to recall an accurate service price varies significantly by service. Other mediating variables include frequency of usage, home ownership, and education. No other demographic variables were related to either price recall or recall accuracy.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Price Knowledge for Services: An Empirical Investigation
Тип research-article
DOI 10.1300/J090v12n01_04
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 12
Первая страница 39
Последняя страница 52
Аффилиация Turley, L. W.; Department of Marketing, College of Business Administration of Western Kentucky University
Аффилиация Cabaniss, Roy F.; Department of Marketing, College of Business Administration of Western Kentucky University
Выпуск 1
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