Автор |
Crabtree, Robert G. |
Автор |
Gomolka, Eugene G. |
Автор |
Blakney, Vicki L. |
Дата выпуска |
1995 |
dc.description |
ABSTRACTSmall manufacturing firms responded to a consultant utilization survey with 71.6% indicating no current usage other than accountants and attorneys. Variables identified by previous research were subjected to discriminant analysis to develop a model of demographic factors significant in the orientation of consultant users versus non-using firms. Using random splits of the total valid sample (n = 210) the discriminant function was able to predict usage classification at an average rate of 72.11%, an average of 30.65% improvement over random chance. The function was able to accurately predict the classification of non-users in nearly 90% of the cases. A model of the consultation process, from the client perspective, is presented with discussion of the impact of demographic predisposition and perceptual/attitudinal barriers on the selection of outside consultants for assistance. |
Формат |
application.pdf |
Издатель |
Taylor & Francis Group |
Копирайт |
Copyright Taylor and Francis Group, LLC |
Название |
Predicting Organizational and Decision-Maker Demographic Barriers to Outside Consultant Utilization: An Extension of the Consultation Process Model |
Тип |
research-article |
DOI |
10.1300/J090v12n02_08 |
Print ISSN |
0748-4623 |
Журнал |
Journal of Professional Services Marketing |
Том |
12 |
Первая страница |
107 |
Последняя страница |
125 |
Аффилиация |
Crabtree, Robert G.; Mississippi State University |
Аффилиация |
Gomolka, Eugene G.; Robert Morris College |
Аффилиация |
Blakney, Vicki L.; Georgia College |
Выпуск |
2 |
Библиографическая ссылка |
Afifi, A. A. and Clark, V. 1984. Computer-Aided Multivariate Analysis. New York, New York: Van Nostrand Reinhold Company Inc.. |
Библиографическая ссылка |
Armenakis, A. A. and Burdg, H. B. 1988. Consultation research: Contributions to practice and directions for improvement.. Journal of Management, 14(2): 339–365. |
Библиографическая ссылка |
Bagby, D. R. and Ireland, R. D. 1989. Consultants and small manufacturing firms: Some preliminary insights.. Consultation, 8(4) |
Библиографическая ссылка |
Boss, R. and McConkie, M. 1983. “How to select an OD consultant.”. In Public Administration Quarterly 115–127. Spring |
Библиографическая ссылка |
Bowser, G. W. 1981. Who seeks management assistance? A study of minority entrepreneurs.. Journal of Small Business Management, 19(4): 24–28. |
Библиографическая ссылка |
Burke, W. 1982. Organization development. Boston MA: Little, Brown.. |
Библиографическая ссылка |
Crabtree, R. G. and Gomolka, E. G. 1991. “Perceptual barriers to consultant utilization: An Examination of why manufacturers don't use consultants and what consultants can do about it.”. In Proceedings of the 36th World Conference of the International Council for Small Business. |
Библиографическая ссылка |
Garsombke, T. W. and Garsombke, D. J. 1990. “An empirical investigation of the utilization of external and internal board of directors and management advisory assistance on the performance of small businesses.”. In Proceedings of the Fifth National Conference of the United States Association for Small Business and Entrepreneurship 23–29. |
Библиографическая ссылка |
Greiner, L. E. and Meztger, R. D. 1983. Consulting to Management. Englewood Cliffs, NJ: Prentice-Hall.. |
Библиографическая ссылка |
Hathaway, D. B. 1990. Consultants-if necessary.. CMA Magazine, 5: 16–18. |
Библиографическая ссылка |
Klecka, W. R. 1980. Discriminant Analysis Beverly Hills, CA: Sage Publications. |
Библиографическая ссылка |
Larwood, L. and Gattiker, U. 1985. Rational bias and interorganizational power in the employment of management consultants.. Group, & Organization Studies, 10: 3–17. |
Библиографическая ссылка |
Lippitt, G. and Lippit, R. 1978. The consultation process in action. La Jolla, CA: University Associates.. |
Библиографическая ссылка |
Menkus, B. 1989. Putting the consultant to work.. Modern Office Technology, 6: 100–102. |
Библиографическая ссылка |
1988. Ohio Directory of Manufacturers. Midland Park, NJ: Commerce Register, Inc.. |
Библиографическая ссылка |
1988. Pennsylvania Directory of Manufacturers. Midland Park, NJ: Commerce Register, Inc.. |
Библиографическая ссылка |
Peterson, R. A. 1984. Small business management assistance: Needs and sources.. American Journal of Small Business, 9: 35–45. |
Библиографическая ссылка |
Rosenbaum, M. 1988. Don't waste money on my services.. Management Review, 10: 54–55. |
Библиографическая ссылка |
Schein, E. 1987. Process consultation, volume II: Some lessons for managers and consultants. Reading, MA: Addison-Wesley.. |
Библиографическая ссылка |
Sirosky, D. S. 1989. Consultant evaluation and selection: A client perspective.. Journal of Systems Management, 11: 10–12. 34 |
Библиографическая ссылка |
Swanson, D. H. 1981. Who advises the Manufacturer?. Journal of Small Business Management, 19: 41–46. |
Библиографическая ссылка |
Wisniewski, J. 1989. Are consultants set up to fail?. Personnel Journal, 68(10): 56–63. |