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Автор Crabtree, Robert G.
Автор Gomolka, Eugene G.
Автор Blakney, Vicki L.
Дата выпуска 1995
dc.description ABSTRACTSmall manufacturing firms responded to a consultant utilization survey with 71.6% indicating no current usage other than accountants and attorneys. Variables identified by previous research were subjected to discriminant analysis to develop a model of demographic factors significant in the orientation of consultant users versus non-using firms. Using random splits of the total valid sample (n = 210) the discriminant function was able to predict usage classification at an average rate of 72.11%, an average of 30.65% improvement over random chance. The function was able to accurately predict the classification of non-users in nearly 90% of the cases. A model of the consultation process, from the client perspective, is presented with discussion of the impact of demographic predisposition and perceptual/attitudinal barriers on the selection of outside consultants for assistance.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Predicting Organizational and Decision-Maker Demographic Barriers to Outside Consultant Utilization: An Extension of the Consultation Process Model
Тип research-article
DOI 10.1300/J090v12n02_08
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 12
Первая страница 107
Последняя страница 125
Аффилиация Crabtree, Robert G.; Mississippi State University
Аффилиация Gomolka, Eugene G.; Robert Morris College
Аффилиация Blakney, Vicki L.; Georgia College
Выпуск 2
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