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Автор Mehta, Sanjay S.
Автор Mehta, Gurinderjit B.
Дата выпуска 1996
dc.description ABSTRACTThis is an empirical study to identify the attributes or factors which determine worshippers' satisfaction in a church. The research instrument we used was a self administered questionnaire which was filled out by residents in Denton. The worshippers were asked to rate the importance as well as their satisfaction with the church they attend on four components of worship (i.e., church environment, pulpit ministry, music ministry, and congregational participation). The scales were tested for validity and reliability, and reduced to the necessary number of factors, using factor analysis. Regression on each of the components of worship was also done and analyzed. Further, an ANOVA procedure was done to find out if there are significant differences in the overall altitude and overall satisfaction based on the demographics of the congregation. It is hoped that the study will prove useful to churches so as to improve congregational worship.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Marketing of Churches: An Empirical Study of Important Attributes
Тип research-article
DOI 10.1300/J090v13n01_06
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 13
Первая страница 53
Последняя страница 64
Аффилиация Mehta, Sanjay S.; School of Business, The University of Texas of the Permian Basin
Аффилиация Mehta, Gurinderjit B.; Department of Education, University of North Texas
Выпуск 1
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