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Автор Tootelian, Dennis H.
Автор Gaedeke, Ralph M.
Дата выпуска 1996
dc.description ABSTRACTCollege students have long been recognized as a significant market for products and professional services. Their sheer number alone, estimated to reach 15.7 million by the year 2000, makes them a viable market for many companies.However, there are many other attractions from a marketing perspective to targeting college students. They are relatively easy to locate, concentrated in reasonably well defined geographic areas, and accessible through campus newspapers and bulletin boards. And, because they are at the beginning of their careers, firms which establish business relationships with them have long-term opportunities to maintain those links.This study examined selected banking attributes of college students, including factors affecting patronage decisions, perceptions as to the quality of services available, and sources students use to obtain information about financial services. Surveys were conducted at a large west coast university among a diverse set of students.Results of the study found that a sizable percent of students maintain substantial balances in their checking and savings accounts. Additionally, economic factors, such as monthly charges and interest rates on deposits, weigh heavily on decisions concerning banking patronage.The study also found that large, state-wide banking institutions appear to have the advantage in attracting the college student market. And, while bank patronage loyalties appear to be reasonably strong, a sizable percentage of students use more than one institution. Finally, the most useful source of information for reaching the college market appears to be direct mail.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Targeting the College Market for Banking Services
Тип research-article
DOI 10.1300/J090v14n02_11
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 14
Первая страница 161
Последняя страница 172
Аффилиация Tootelian, Dennis H.; School of Business Administration, California State University
Аффилиация Gaedeke, Ralph M.; School of Business Administration, California State University
Выпуск 2
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