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Автор White, Lesley
Автор Johnson, Lester W.
Дата выпуска 1998
dc.description ABSTRACTThe objective of this research is to contribute to the understanding of the decision making process within the professional service provider/client relationship. Although the role of the client or customer is acknowledged to be of importance in professional services marketing, an extensive search has found that a gap exists in the literature regarding the relative influences of the client and the professional service provider in decision making. This paper develops a conceptual model of the relative influences in purchase decision making within a professional service provider/client relationship.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название A Conceptual Model of Relative Influence in Decision Making in a Professional Services Context
Тип research-article
DOI 10.1300/J090v16n02_04
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 16
Первая страница 75
Последняя страница 93
Аффилиация White, Lesley; Department of Management, University of Wollongong
Аффилиация Johnson, Lester W.; Department of Management Studies, Graduate School of Business, University of Sydney
Выпуск 2
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