Автор |
White, Lesley |
Автор |
Johnson, Lester W. |
Дата выпуска |
1998 |
dc.description |
ABSTRACTThe objective of this research is to contribute to the understanding of the decision making process within the professional service provider/client relationship. Although the role of the client or customer is acknowledged to be of importance in professional services marketing, an extensive search has found that a gap exists in the literature regarding the relative influences of the client and the professional service provider in decision making. This paper develops a conceptual model of the relative influences in purchase decision making within a professional service provider/client relationship. |
Формат |
application.pdf |
Издатель |
Taylor & Francis Group |
Копирайт |
Copyright Taylor and Francis Group, LLC |
Название |
A Conceptual Model of Relative Influence in Decision Making in a Professional Services Context |
Тип |
research-article |
DOI |
10.1300/J090v16n02_04 |
Print ISSN |
0748-4623 |
Журнал |
Journal of Professional Services Marketing |
Том |
16 |
Первая страница |
75 |
Последняя страница |
93 |
Аффилиация |
White, Lesley; Department of Management, University of Wollongong |
Аффилиация |
Johnson, Lester W.; Department of Management Studies, Graduate School of Business, University of Sydney |
Выпуск |
2 |
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