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Автор Wilson, Timothy L.
Дата выпуска 1998
dc.description ABSTRACTThis paper reports on some exploratory research that relates to profitability in professional services as affected by strategic marketing/management factors. Cross-sectional results from seventeen professional service segments were analyzed using available census and association delta. In the overall sample, relative market share had a positive influence in profitability; revenue/employee and asset/sales ratios, on the other hand, had an apparent negative impact. Further, business to business and consumer services appeared to show statistically significant differences in profitability. Base levels of profitability appeared approximately 10 percentage points higher in the business to business sector. Increased market share had a positive influence in business to business markets, but a negative influence in consumer segments. Managers should find these results an interesting framework against which to compare profitability of present businesses.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название A Macroeconomic Assessment of Strategic Factors in Professional Services
Тип research-article
DOI 10.1300/J090v18n02_01
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 18
Первая страница 1
Последняя страница 20
Аффилиация Wilson, Timothy L.; Clarion University
Выпуск 2
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