| Автор | Rawwas, Mohammed Y. A. |
| Автор | Thompson, Andrew Frank |
| Автор | Truke, Jason |
| Дата выпуска | 1998 |
| dc.description | ABSTRACTThis paper analyzes responses to a recent survey of credit union managers who were asked to provide their views of ethical conflicts and practices within their industry. Results indicate that more than half of credit union managers (60%) have some ethical conflict with their individual customers, and (55%) said that there are “a few” industry practices that they considered unethical. “Misleading advertising” and “honesty in internal communications among coworkers” are the situations that most often generate ethical conflicts. About one third of respondents felt that ethical standards in the credit union profession are lower today compared with those 10 years ago, while another third perceived they are higher. Finally, more than half of respondents (58%) said their institutions have formalized rules and standards. Conclusions and implications are outlined and future research needs are described. |
| Формат | application.pdf |
| Издатель | Taylor & Francis Group |
| Копирайт | Copyright Taylor and Francis Group, LLC |
| Название | The Business Ethics of Credit Union Managers: Conflicts, Practices and Beliefs |
| Тип | research-article |
| DOI | 10.1300/J090v18n02_03 |
| Print ISSN | 0748-4623 |
| Журнал | Journal of Professional Services Marketing |
| Том | 18 |
| Первая страница | 39 |
| Последняя страница | 57 |
| Аффилиация | Rawwas, Mohammed Y. A.; Department of Marketing, University of Northern Iowa |
| Аффилиация | Thompson, Andrew Frank; Department of Finance, University of Northern Iowa |
| Аффилиация | Truke, Jason; University of Northern Iowa |
| Выпуск | 2 |
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