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Автор Gilbertson, Thomas F.
Дата выпуска 1999
dc.description ABSTRACTSuccessful organizations depend on good leadership. But today we need a new definition of leadership and a new approach to providing it.In the past, the CEO (leader) was the person with all the answers. Today, if an organization is going to be successful we have to understand that no leader can have all the answers. Leaders have to have a vision and a strategic plan. But the actual solutions about how to meet the current challenges have to be made by employees (teams) closest to the action.Today leaders have to empower their employees, to challenge them, give them resources, and then hold them accountable. If they struggle with this empowerment, the leader has to be there as a facilitator, teacher, and coach. Once employees truly believe the leaders have empowered them, and they own the problem, they will improve things very rapidly. Employees that are closest to the action are very creative and have a lot more ideas than the old style of leadership that handed down or directed employee participation and commitment!
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Leadership and Teams in the Marketing Environment
Тип research-article
DOI 10.1300/J090v19n01_05
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 19
Первая страница 61
Последняя страница 71
Аффилиация Gilbertson, Thomas F.; Baker College of Oswosso
Выпуск 1

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