Advertising by Accountants: The Industrial User's Perspective
Hite, Robert E.; McIntyre, Faye S.; Burke, Richard K.; Hite, Robert E.; Department of Marketing and Real Estate, Richards College of Business, State University of West Georgia; McIntyre, Faye S.; Department of Marketing and Real Estate, Richards College of Business, State University of West Georgia; Burke, Richard K.; Dodge City Community College
Журнал:
Journal of Professional Services Marketing
Дата:
2000
Аннотация:
ABSTRACTA number of studies have evaluated the attitudes of both professional accountants and consumers toward accounting advertising; however, very little is known about industrial clients' attitudes. The industrial market for accounting services is clearly significant and represents the focus of this study. This paper integrates the findings of a mail survey of industrial users with the earlier meta-analytic results (Hite and Fraser 1988) of accountants and consumers. Findings indicate that industrial uses differ significantly from both the consumer and accountant populations. They disagree to a greater extent than do accountants that advertising will adversely impact professional image, are more neutral than accountants yet less optimistic than consumers about potential customer benefits from advertising, and disagree significantly more than both consumers and accountants that mass media vehicles are appropriate for accounting advertising. Industrial users' demographic and behavioral factors (firm size and usage) are unrelated to attitudes regarding accounting advertising. Attitudes toward advertising in general and toward accounting advertising specifically are significantly correlated with the three attitudinal factors identified. Managerial and research implications are discussed.
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