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Автор Harrell, Jeanne
Автор Gyeszly, Suzanne D.
Автор Gomez, Joni
Дата выпуска 1992
dc.description In September 1990, the Sterling C. Evans Library at Texas A&M university implemented the NOTIS acquisitions module. The cataloging, OPAC, circulation, and serials records functions were already operational. The researchers examined the changes in workflow by tracking 641 social science firm orders (excluding serials) to identify possible bottlenecks and unpredicted delays in the process from selection to availability to the library patrons. All of the orders were tracked for eight months, at which time the researchers analyzed the results. Initially, researchers noted that training, staff adjusting to changes in procedures, and new equipment resulted in processing delays. The continued lack of adequate equipment and high turnover in calaloging personnel had the greatest effect later in the study.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название A Time Analysis of a Technical Services Workflow in a Representative Library
Тип research-article
DOI 10.1300/J124v09n04_07
Electronic ISSN 1555-3337
Print ISSN 0731-7131
Журнал Technical Services Quarterly
Том 9
Первая страница 49
Последняя страница 61
Аффилиация Harrell, Jeanne; Head of the Acquisitions Department, Sterling C. Evans Library, Texas A&M University
Аффилиация Gyeszly, Suzanne D.; Collection Development Coordinator for Social Sciences and Preservation, Sterling C. Evans Library, Texas A&M University
Аффилиация Gomez, Joni; Special Collections Cataloger, Sterling C. Evans Library, Texas A&M University
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