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Автор Ferguson, Jeffrey M.
Автор Brown, Stephen W.
Дата выпуска 1991
dc.description Executives of associations, clubs, and professional societies need to understand and utilize a marketing oriented approach to managing their organizations. Marketing is not just selling a product; it is the sensitivity and commitment to align the organization's purpose to satisfying its members. Associations' success depends on maintaining its current members, attracting new members, and invoking involvement. Since associations do not usually offer a "product," it is necessary that they concentrate on presewing and serving their membership through quality service. This paper explains the importance of implementing a marketing orientation as well as the value of improving marketing efforts for associations.
Формат application.pdf
Издатель Taylor & Francis Group
Копирайт Copyright Taylor and Francis Group, LLC
Название Relationship Marketing and Association Management
Тип research-article
DOI 10.1300/J090v07n02_13
Print ISSN 0748-4623
Журнал Journal of Professional Services Marketing
Том 7
Первая страница 137
Последняя страница 147
Аффилиация Ferguson, Jeffrey M.; Associate Professor of Marketing, College of Business and Administration, University of Colorado, Colorado Springs, CO, 80933-7150
Аффилиация Brown, Stephen W.; Professor of Marketing and Executive Director, Arizona State University, Tempe, AZ, 85287
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