Using Marketing Research to Improve University Programs
Klayton, Margaret A; Klayton, Margaret A; Assistant Professor, Marketing, Mary Washington College, Fredricksburg, VA
Журнал:
Journal of Professional Services Marketing
Дата:
1993
Аннотация:
Recruiting graduate students for business programs is becoming more competitive. In response to this challenge, university graduate program managers are using marketing research to target potential students; create computerized data bases on current, former, and potential students; and perform new-program feasibility studies. Surveying the public permits the school to develop a profile of its users and ascertain the public's perception of the school's programs. This paper discusses five steps using marketing research in new graduate program development.
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