Service Quality and Relationship-Oriented Outcomes in the Hair-Care Services: An Analysis of Differences Between Males and Females
Shemwell, Donald J.; Yavas, Ugur; Bilgin, Zeynep; Shemwell, Donald J.; State University of West Georgia; Yavas, Ugur; East Tennessee State University; Bilgin, Zeynep; State University of West Georgia
Журнал:
Journal of Professional Services Marketing
Дата:
1999
90.25Кб